Terms of Service
Thank you for visiting and using Dat Cajun Chitt’s website (the “Website”) at datcajunchitt.com. The Website is operated by Dat Cajun Chitt ("we," "us," "our"). By accessing, browsing, or using this Website, you acknowledge that you have read, understood, and agree to comply with these Terms of Service ("Terms"). If you do not agree to any part of these Terms, please do not use the Website.
These Terms govern your use of the Website, including any transactions you may conduct with us through the Website. If you have any questions about these Terms, please contact us at info@datcajunchitt.com or +1 832-388-4070.
1. Our Offers and Pricing
We provide high-quality products on the Website, including but not limited to our signature Cajun foods, seasonings, and other culinary offerings. All prices for the products listed on the Website are in U.S. dollars and include applicable taxes unless stated otherwise.
We reserve the right to adjust pricing, promotions, and offers on the Website at our discretion and without prior notice. Any price changes will be reflected on the Website immediately. However, prices for items purchased before such changes will remain the same as when you placed your order.
2. Purchases
When you purchase through our Website, you are required to provide payment information to a third-party payment processor. We use trusted third-party payment processors, including Apple Pay, PayPal, and Stripe, to securely process your payment. These processors support various payment methods, including American Express, Discover, MasterCard, and Visa.
Please Note: We do not directly collect or store any payment details. All payment data is handled by our third-party processors, who have their privacy policies and terms of service that you should review before making a purchase. By making a purchase, you agree that you are authorized to use the selected payment method and that all payment information provided to us is accurate, complete, and up-to-date.
3. Cancellation Policy
Once you complete a purchase, it is final and non-refundable, except as outlined in our refund policy below. We do not allow cancellations once an order has been placed.
Right to Cancel: We reserve the right to cancel any order at our discretion for reasons including but not limited to fraud detection, item unavailability, or inaccuracies in product listings or pricing. If we cancel your order, we will issue a full refund of the amount paid for the order.
4. Refund Policy
We offer a refund for eligible purchases under the following conditions:
-
You must submit your refund request within 7 days of receiving your order.
-
To request a refund, please contact us at info@datcajunchitt.com.
-
Refunds will only be issued for items that are returned in unused and original condition.
-
You are responsible for return shipping costs, and we recommend using a trackable shipping service for returns. Once we receive and inspect the returned item, we will process the refund.
5. Shipping Policy
We offer shipping on all goods purchased through the Website. In some cases, we may use a third-party carrier for fulfillment. Shipping fees will be calculated and presented during the checkout process and vary based on the destination and purchased items.
Shipping Timeframe: The estimated delivery time will be provided upon checkout. Delivery times may vary due to factors such as weather, holidays, or third-party delays.
Tracking: If a third-party carrier is used, we will provide a tracking number via email once the item ships.
6. No Warranty on Purchases
The goods sold through this Website are provided on an "as-is" basis. Dat Cajun Chitt makes no warranties, express or implied, regarding product quality, performance, or fitness for a particular purpose.
7. Remedies and Dispute Resolution
If you experience any issues related to a purchase or breach of these Terms, your sole remedy is limited to seeking resolution as outlined in the Governing Law and Dispute Resolution section below. We recommend reaching out to us via email or phone to attempt to resolve any disputes amicably.
Dispute Resolution: Both parties agree to attempt negotiation before seeking formal resolution.
8. Accounts
When you create an account, you guarantee that you are at least 18 years old and that the information you provide is true, accurate, and current. You are responsible for maintaining the confidentiality of your account credentials.
Account Termination: We reserve the right to suspend or terminate your account if we believe any information provided is false or in violation of these Terms.
9. Prohibited Uses
You agree not to:
-
Impersonate us or any of our employees or affiliates.
-
Violate the rights of others, including intellectual property rights.
-
Engage in illegal activities.
-
Disrupt or interfere with Website operations.
-
Use automated tools (e.g., bots) to collect content without permission.
10. Intellectual Property Rights
All content on the Website, including text, images, logos, and graphics, is the intellectual property of Dat Cajun Chitt or licensed third parties. You may not use, reproduce, or distribute any content without our explicit consent.
11. Compliance with California and Other State Privacy Laws
In compliance with the California Consumer Privacy Act (CCPA) and other stringent state privacy laws, we uphold the following rights:
-
Right to Know: You can request information about the personal data we collect.
-
Right to Delete: You can request deletion of your data, subject to legal exceptions.
-
Right to Opt-Out: You can opt out of the sale of personal information.
-
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise these rights, please email info@datcajunchitt.com.
12. Governing Law and Venue
These Terms are governed by the laws of the state of Texas, United States. Any disputes shall be resolved in the courts located in Harris County, Texas.
13. Changes to Terms of Service
We may update or revise these Terms at any time. Any changes will be posted on this page and take effect immediately upon posting. It is your responsibility to review these Terms periodically.
14. Contact Us
If you have any questions about these Terms, please contact us at:
-
Email: info@datcajunchitt.com
-
Phone: +1 832-388-4070